Operating Hours is where you’ll see the hours we are currently open for dialing within the regular allowable calling window of 10am - 9pm local.
ThruTalk Support Staff is in chat from 10am-11:30pm ET Monday-Saturday and 12pm-11:30pm ET Sundays. Outside of these hours, please submit a ticket for support.
You may always call during already staffed non-peak hours. Click here to view our up-to-date schedule for upcoming open hours.
We regularly staff clickers, managers and support staff during the hours below; which are within the regular allowable calling window of 10am - 9pm local. The times below show the hours callable in each timezone.
If you are calling during these hours - lists will be ready, clickers and managers ready to send your calls and live chat support ready to answer your questions.
To request calling outside of these times, submit a scheduling request at least 48 hours ahead of time. You can also reference our daily schedule on our calling hours calendar to see upcoming operating hours. We must receive the scheduling request at least 48 hours ahead of time so we can line up clickers, managers, and support staff to be on shift for your calling. Use the “Schedule a Non-Peak Hours Phonebank” button in your admin menu to put your event on the schedule so we can begin staffing for your request.
Contact support with any questions.