Operating Hours is where you’ll see the hours we are currently open.
During the off-season, we will be regularly staffing clickers and support staff only during peak hours within the regular allowable calling window of 10am - 9pm local.
If you are calling during these hours, everything will remain the same with list requeued from the previous day, clickers ready to send your calls and live chat support ready to answer your questions.
Non-Peak Hours:
If you are calling during non-peak, everything remains the same as long as you submit a scheduling request at least 48 hours ahead of time so we can line up clickers, managers, and support staff to be on shift for your calling.
Use the “Schedule a Non-Peak Hours Phone bank” button in your admin to put your event on the schedule so we can begin staffing for your request.