The general question types are for text input, checkboxes, radio button groups, drop-downs, ratings, HTML/Text Boxes, and Panels. Click on the options in the left columns of the script manager, or drag and drop them to the center, to add them to your script.
NOTE: You can also add pre-made groups of questions for the most commonly scenarios using the question templates. See "Understanding Question Templates" for more information.
See below for more information on each question type:
A text input field in the script where callers can record responses in text.
Checkbox type questions will allow for a caller to select multiple answers for a single question. See here for more information.
A list of buttons where only one option is selected. Fill in the possible answers in the "Answers" tab when you edit a question.
Dropdown type questions will allow for a caller to select one option for a question from a dropdown menu. Fill in the possible answers in the "Answers" tab when you edit a question
A number scale.
You can use VisibleIf question branching logic in follow-up questions based on ranges within the ratings answer (e.g. if the answer chosen is between 1-3, show x question, if it’s between 4-7, y question). See the GOTV template for an example of using ratings.
Advanced HTML/Text Box
Show formatted text only to callers. No input. As an advanced HTML box, the content can be customized using HTML coding; this feature does not include a WYSIWYG editor. See here for more information.
Containers that can hold multiple questions. See here for more information.