Preview a Script

It is important to preview your script before making calls. 

  • Confirm the script you want to preview is marked "Active":

There are three types of script previews:

  1. Admin Script Preview (instant)
  2. Script Preview for Callers (5m update)
  3. Test Script Logic Preview

Admin Script Preview (instant)

Use the Admin Script Preview button to see how the script will look to callers with example contact data for the variables. Right-click on the Admin Script Preview and open it in a new tab to use to check your script as you build your script in the Script Manager. Clicking save in the script editor will update the admin preview instantly. You just need to refresh the script preview tab. 

Admin Script Preview:

  • Requires a ThruTalk (Legacy) admin login to access.
  • Updates instantly when you click save in the script manager.
  • The Contact widget is not live in the preview and emails or texts will not send

Script Preview for Callers (5m update)

Use the Script Preview for Callers button to display the preview of the live script how it will appear to callers.

The Caller Script preview:

  • Is the live script for callers in the dialer
  • Is open and shareable. Can access without logging into the dialer 
  • Updates within 5 minutes of saving inside the script manager
  • The Contact widget is not live in the preview and emails or texts will not send.

Test Script Logic Preview

You can preview the logic of the script (without the same display) from inside the Script Manager. Though it doesn’t look exactly as it will to callers, using the testing panel is a quick way to demo your script. This is particularly useful when testing Visible If connections and the use of variables.

To access the Script Logic Preview:

  1. Click "Edit" on the script to get to the Script Manager 
  2. Click “Test Script Logic”

test script logic button

 This will bring you to a preview of your script where you can click to see how your script works.

script logic preview view