Checkbox type questions will allow for a caller to select multiple answers for a single question. Fill in the possible answers in the "Answers" tab when you edit a question

Important Note: The "Other" option shouldn't be used at all unless you want to collect simply "other" - any text entered into the other field on any question types won't capture what the people type into that other field.

Checkbox "Visible IF" instructions

To set up Visible If conditions based on checkbox answers, use the "contains" keyword option. You can access this in the dropdown for adding Visible If conditions, or add it in the text area.


  • Make the question visible if these answers are all selected
    • {question1} contains "item1" and {question1} contains "item2" and {question1} contains "item3"

  • Make the question visible if some of the checkboxes are selected using "or":
    • {question1} contains "item1" or {question1} contains "item2"

  • You can also use the "notempty" condition if you want to show the question if any of the checkboxes are selected:
    • {question1} notempty