Login Page Configuration

Admins can change the settings on the login page to remove login access to certain services. This can be used to prevent calling during operational hours or to make sure that callers go to a specific service. To find all your login pages, click Login Page Configuration.

On the next page, you'll find all login pages for your account. Click "Show" on the one you want to change caller access for.

At the bottom of the page, you will see the services currently assigned to this login page and the ability to add or remove caller access. 

Note: This only affects caller access. 

Add/Remove Services

All services with a checkmark are currently assigned, check others to add or remove the check to remove.

  • Changes will go into effect within 10 minutes. 
  • Claim a username on your login page and check the service options for any urgent confirmation needs. 

If all services are removed, callers will see "Agent has no services assigned" at login.