Understanding Permission Levels


There are three different permissions levels for ThruTalk (Legacy) user accounts:


Caller

  • This permission level only allows access to the calling feature by claiming a login daily from the caller login page provided by your organization.


Admin

  • This permission level has access to every component of the account outside of adding additional admins. 


Owner

  • This permission level has full access to every component of the admin console of ThruTalk (Legacy).
  • Owners can add or remove admin permissions to the account. See Add to ThruTalk (Legacy) Admin for more info. 
    • An account can have multiple owners. To designate or modify additional owners on your account the following is required:
      • The people who should be upgraded to owners need to be current admins on the account.
      • The contract signer or an existing owner must contact support@thrutalk.io with whom to upgrade to owner level permissions.


Managing permission levels is even easier in NewTalk! Admins and owners can manage Talk and Text on our new integrated platform. Learn more or sign up for our Beta testing phase here!