Using Single Input to Add Script Notes


To add notes while on a call, use a Single Input question type to record text. These entries will be available in your script result files in nightly reports or via Past Call Results.

single input highlighted

Notes sections can be visible at all times from the start of the call:

notes section visible during callsOR


Notes sections can be configured to appear when the end of the script is reached: 

gif showing notes visible at the end of the script