Support

Ask a Question
Ask a Question Ask a question is for reaching out to the support team when chat is offline or for a question regarding a specific department. This secti...
Tue, Feb 15, 2022 at 11:33 PM
Check Ticket Status
How to Check a Ticket's Status In the ThruTalk Help Center, you can view the current status of a ticket by clicking the "Check Ticket Status&q...
Mon, Apr 4, 2022 at 7:58 PM
ThruTalk (Legacy) Support Helper Guidance
Support Helper Guidance This article is designed to help you interact with ThruTalk (Legacy) Support Helper so that we can resolve your issue in the sho...
Sat, Apr 16, 2022 at 7:20 PM
Chat and Ticket Guidance: General Tips
Chat and Ticket Guidance: General Tips In parallel with our efforts, there are some things that you can do to help us maximize stability and responsivenes...
Sat, Apr 16, 2022 at 7:19 PM
Chat Guidance: Finding your Service Name
Finding your Service Name You can find your complete service name at the top of your service admin page. The word "service" will need to be in...
Sat, Apr 16, 2022 at 7:18 PM
Requesting Throttle Changes
What is Throttle? A service's throttle controls the speed at which phone numbers are dialed. A high throttle speeds up the rate at which numbers a...
Tue, Apr 5, 2022 at 7:12 PM