Caller Resources

How to Make Calls (Video)
Making Calls in ThruTalk   Callers can get a username from: Your Website using the ThruTalk Embed Your Shareable ThruTalk caller page fo...
Fri, Nov 15, 2019 at 8:41 PM
How to Make Calls (Step by Step)
Welcome to ThruTalk! In order to make calls in ThruTalk, you will need a laptop, desktop, or tablet. Audio can be done through the computer using he...
Mon, Sep 30, 2019 at 1:51 PM
How to do a Call Transfer - Video for Callers (BETA)
NOTE: This feature is still in BETA and is not available to all clients. If you do not currently have access, you will get a notification when the feature i...
Mon, Jun 10, 2019 at 10:17 AM
Understand the Calling Process
New callers often need support with a few common concerns: Logging In Making a Call Choosing a call result to conclude the current call Waiting between...
Sat, May 11, 2019 at 4:06 PM
Understand Your Calling Tools
In order to make calls in ThruTalk, you will need a laptop, desktop, or tablet. To make calls with ThruTalk you will need: An internet connection A phon...
Sat, Nov 2, 2019 at 6:35 PM
Best Practices for Callers
(Also, see our How to Make Calls video guide.) You will need: A desktop, laptop, or tablet to see the script. A landline or cell phone to cal...
Mon, May 13, 2019 at 9:42 PM