Troubleshooting

Trouble hearing connected calls when calling in from a landline or cell phone
The audio experience, both hearing our targets and being heard when speaking to them, is critical to your callers and your program.  Issues with audio can r...
Thu, Jan 9, 2020 at 8:27 PM
Troubleshooting: All Audio and Microphone Issues
Jump to related topics: Trouble being heard when calling in from a landline or cell phone Trouble hearing connected calls when calling in from a landli...
Fri, Feb 12, 2021 at 8:24 PM
Trouble being heard when calling in from a landline or cell phone
The audio experience, both hearing our targets and being heard when speaking to them, is critical to your callers and your program.  Issues with audio range...
Thu, Jan 9, 2020 at 8:29 PM
Trouble being heard when using VOIP by selecting "Call using computer"
The audio experience, both hearing our targets and being heard when speaking to them, is critical to your callers and your program.  Issues with audio range...
Fri, Aug 21, 2020 at 5:34 PM
Trouble hearing connected calls when using VOIP by selecting "Call using computer"
The audio experience, both hearing our targets and being heard when speaking to them, is critical to your callers and your program.  Issues with audio range...
Mon, Sep 30, 2019 at 12:08 AM
Troubleshooting: Connection
We recommend having at least a dedicated 0.5mbps (500kbps) upload and a 5mbps (5000kbps) download speed per caller to ensure the best experience. Since netw...
Thu, Jan 14, 2021 at 7:28 PM