Admin Resources

Best Practices for Calling Program Admins
Tips and Things to Remember: Create your own training guides (documents and videos) so your callers are best prepared for your priorities and goals.  W...
Sun, Apr 10, 2022 at 12:33 AM
Best Practices for Caller Organizers
How to Help Your Callers Have a Good Experience: Your main goal should be to keep the wait time as short as possible and in general more simultaneous c...
Sun, Apr 10, 2022 at 12:34 AM
ThruTalk Glossary
ThruTalk Glossary Account - An organization or political campaign that holds a contract with GetThru. Each service is contained within your account. You...
Sat, Apr 16, 2022 at 7:15 PM
Changing Your View of a Dashboard
Your Dashboard View After accessing the "Service Overview" page from the admin console, you can choose how the dashboard will be displayed. Th...
Sun, Apr 10, 2022 at 12:46 AM
Best Practices for List Loading
Best Practices Tips This article provides tips for list loading. Please visit our Load a Call List and List Strategy Options and Play Order articles for...
Sat, Apr 2, 2022 at 6:40 PM
Ready and Not Ready Caller Functions
How to Change Calling Status Please direct callers to manually go "Ready" by selecting the dropdown in the upper left-hand corner as shown bel...
Sun, Mar 27, 2022 at 8:00 PM
ThruTalk (Legacy) Welcome Email
Now that we have received all your docs and your account is set up, we wanted to send you a proper welcome! We’re thrilled to be working with you, and we wa...
Wed, Apr 20, 2022 at 3:21 PM