Lists and Call Results

List Strategy Options: Single Attempt, Multiple Attempt, or No Reload
List strategies are used when you do not complete your calling list the day it is submitted and the list is automatically loaded up the next day. There ...
Fri, Jun 7, 2019 at 7:24 PM
Call Result Definitions and Usage
Selecting a Call Result is necessary for callers to complete their current call and move on to their next call. Selecting the correct result is important fo...
Fri, Jun 7, 2019 at 7:24 PM
FAQ: Script Results vs. Call Results
There are two places data is collected during a call: Script Results:  The individual answers to all your script questions including the detailed c...
Tue, Apr 9, 2019 at 7:59 PM
Multiple Attempt Calling Overview
Multiple Attempt Calling - Only uncontacted calls are reloaded at the start of calling hours. Numbers will be removed when "Talked to Correct Person&qu...
Fri, Jun 7, 2019 at 7:19 PM
Understanding Multiple Attempt Calling
Our option for Multiple Attempt Calling is an advanced strategy, best used only when you are willing to call each target until they provide a result. Multip...
Fri, Jun 7, 2019 at 7:25 PM
Character limits for variables and custom fields
System limitations exist for the maximum amount of characters that can be mapped and displayed in the "Early Vote" and "Polling Place" f...
Fri, Mar 22, 2019 at 9:41 PM
FAQ: "Recent" Call Results drop-down
To conclude the currently active call and become ready for a new call, callers must select a call result code ("Term Code") on the left side of th...
Tue, Apr 9, 2019 at 8:19 PM