For joining a new organization, but have used GetThru before
This guide will show you how to accept an invitation to a new organization as an existing user. Click here for a guide on registering as a new user and accepting an invitation.
You can use GetThru for multiple organizations without signing up for a new account. If you already have a GetThru account, it is as simple as opening your invitation, logging in, and accepting the invitation!
Once you've received an email with an invitation to send texts or make calls for an organization, follow the link to your accounts page.
Once you click the link, you will be brought to the login page unless you are currently logged in:
After logging into your existing GetThru account, you will be brought to your Accounts Page. This page lists all the organizations that your user profile is associated with. You will see the new organization invite at the bottom. Click "Accept" to complete your invitation RSVP.
If you were invited by a campaign using a permanent invitation link, you may see a screen like this after logging in. Log in and click "Accept" to join!
How do you begin your assignment?
If you have assignments already waiting for you from your admins, you will be all set to start! If you do not see any assignments waiting, you will want to reach out to your admins (the people you signed up to volunteer for) — they can tell you more about when you can expect your assignment to be live.
By default, when opening an assignment, you will see your Text Assignment page. You can also navigate there by clicking the "Messenger" button at the top right of your screen.
For Calling assignments, click the "Calling" button at the top right of the screen.
From the assignments pages, admins can navigate to the Admin Dash by selecting the account from the 'hamburger menu' drop-down.
Errors while attempting to log in
If the error says, "Could not load your invitation; please try again," - You have already accepted your invitation for this organization and are an active user on that account. You can check to see if you've already accepted an invitation for that account by viewing your organization's page at getthru.app/accounts.