ThruTalk Help Center

GetThru Newsletters 4

• Introducing MMS for ThruText, New Pricing, and Campaign Archiving
• 7.20.23 Admin Update, MMS, August Support Hrs.
• 6.29.23 Please, Pardon Our Dust
• 10.25.2022 Retiring Legacy ThruTalk + NewTalk, NewFeatures

GetThru Support 4

• GetThru Support
• Support for GetThru.app
• Submitting and Checking Tickets
• Chat for GetThru.app

Account Management 4

• Accepting your invitation: NEW USERS
• Accepting your invitation: EXISTING USERS
• Editing Your User Profile
• Switching Between Organizations

Troubleshooting for GetThru Users 3

• Browser Troubleshooting
• Troubleshooting Issues at Login/Signup
• GetThru Browser and Connection Requirements

Dashboard Navigation 4

• GetThru Sidebar Navigation
• Navigating the ThruTalk Admin Sidebar
• Navigating The ThruText Admin Sidebar
• Navigating The ThruText Admin Dashboard

Groups 6

• Uploading a Group
• Phone Number Verifications
• Group Size
• Groups Details Page
• Group Uploads: Troubleshooting for an Unknown Error

View all 6

Users 6

• Permission Levels
• Managing User Permission Levels
• Enable/Disable Permanent Invitation Link
• Invitations
• Account Owner

View all 6

GetThru Account Tools 4

• Custom Fields
• Usage Analytics
• Setting a Custom Voicemail Greeting
• Network Account Usage

Integrations 8

• Nightly S3 Export Delivery
• PDI Integration Guide - GetThru.app
• Getting Started with GetThru VAN Integrations
• Creating a Group from a VAN Imported List
• Contact Import - "Pull" a list from VAN via the External Contact List Page

View all 8

Resources for GetThru Admins 8

• GetThru Glossary
• ThruText Welcome Email
• ThruTalk Welcome Email
• Resellers: How to Submit a Client of a Reseller Account Request
• Client: How to Submit a Single Client Account Request

View all 8

GetThru Video Guides 2

• How to Create a Group (GetThru Video)
• Inviting Users and Manage Permissions (GetThru Video)

Campaigns in ThruTalk 7

• Launching a ThruTalk Campaign
• ThruTalk Campaign Overviews
• Campaign Caller Invite Link
• Advanced Targeting in ThruTalk
• Caller Activity Statuses

View all 7

Scripts in ThruTalk 6

• Scripts for Your ThruTalk Account
• Managing Scripts in ThruTalk
• Branching Scripts
• Script Previewing in ThruTalk
• Adding Custom Fields to a Calling Page and Script

View all 6

Do Not Call 1

• Do Not Call Management in ThruTalk

Exports 4

• ThruTalk Export Types
• Call Results
• Account-Level ThruTalk Exports
• ThruTalk Campaign Exports

Integration Guides for ThruTalk 8

• ThruTalk VAN Sync Guides
• ThruTalk VAN Integration Setup - Part 1: Getting a VAN API Key
• ThruTalk VAN Integration Setup - Part 2: Setting Folder Permissions
• Using VAN Survey Questions in ThruTalk Scripts
• Sync Calling Results for ThruTalk

View all 8

Resources for ThruTalk Admins 9

• ThruTalk Glossary
• Calling Hours
• ThruTalk Dial Pacing
• ThruTalk Phone Bank - Step-by-Step
• Expectations for Campaigns

View all 9

Using ThruTalk 5

• ThruTalk Assignments
• ThruTalk Script Preview
• Connecting to ThruTalk with an Alternative Phone
• Caller Troubleshooting: My Phone Is Not Ringing
• When Should ThruTalk Callers Start Talking?

How to Make Calls in ThruTalk 5

• How to Make Calls in ThruTalk - Step by Step
• Preparing to Make Calls in ThruTalk
• How to Make Calls (ThruTalk Video)
• How to Make Calls in ThruTalk on Mobile Devices - Step by Step
• Using Instant Follow Up in Calls