ThruTalk (Legacy) Help Center
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GetThru News
GetThru Newsletters
9
3.22.22 ThruText is Moving!
2.24.22 Legacy ThruTalk VAN Sync Update - Wrong Number
2.11.22 ThruText to Discontinue Australia Service Feb. 25
2.9.22 GetThru's Partner Landscape Survey Closes Soon
2.1.22 10DLC Registration Deadline: Feb. 14
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GetThru Support
4
GetThru Support
Support for GetThru.app
Expectations for our Domain Change
Submitting and Checking Tickets
Guides for Callers
Caller Resources
7
How to Make Calls (Video)
The Steps You Need to Complete to Be Ready to Make Calls
Step 1: The Tools You Need to Make Calls
Step 2: Logging In
Step 3: Making Calls
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Recursos Para Hacer Llamadas
6
Paso 1: Las Herramientas Que Necesitas Para Hacer Llamadas
Paso 2: Iniciar Sesión
Paso 3: Hacer Llamadas
Paso 4: Cierre de Sesión
Cómo Ejecutar una Llamada Patch-Thru - Video Para Los Que Llaman
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Guides for ThruTalk Admins
Admin Resources
7
Best Practices for Calling Program Admins
Best Practices for Caller Organizers
ThruTalk Glossary
Changing Your View of a Dashboard
Best Practices for List Loading
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Troubleshooting
14
Step-by-Step Troubleshooting for Callers
Caller Issue: Can't Access Login Page
Caller Issue: Can't log in (Login ID/Password problems)
Caller Issue: PIN Not Accepted
Caller Issue: Sent Back to Login Screen
View all 14
Lists and Call Results
11
List Strategy Options and Play Order
Call Result Definitions and Usage
Multiple Attempt Calling Overview
Advanced Multiple Attempt Calling
FAQ: "Recent" Call Results Drop-Down
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Reporting Settings
10
Reporting Options: Sync vs CSV
VAN API Key Instructions
Setting up your VAN Integration / Syncing
Mapping Survey Questions in the Script
Understanding Your Nightly Reports
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Advanced Account Resources
2
Setting Up ThruTalk (Legacy) Sync to S3, Drive, or Other Places
Using Twilio for ThruTalk (Legacy) Caller IDs
Patch-Thru (Call Transfers)
3
Patch-Thru
How to Run a Patch-Thru: Steps for Admins
Patch-Thru Results
ThruTalk Admin Console
Admin Console Settings
5
Overview
Add or Remove from ThruTalk (Legacy) Admin
ThruTalk (Legacy) Permission Levels
Access ThruTalk (Legacy) Admin Console
Service Details to Start Calling
Admin Console Sections
8
External (Shareable) Links
Analytics
Lists
Scripts
Reporting
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Scheduling
3
ThruTalk (Legacy) Operating Hours
Calling Today and Tomorrow
Calling Plans
External (Shareable) Links
2
Caller Login Page
Script Preview for Callers
Analytics
3
Service Overview
Calling List Details
Caller Details
Lists
3
Load a Call List
Load a Strike List
Strike a Single Number
Scripts
4
Script Manager
Admin Script Preview
Request a Script Review
Scripts Copier
Login Page Management
6
Login Page Settings
Add and Remove Services from Login Page Access
Username Settings
How to Have a Caller Banned
Login Claim Options
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Reporting
3
Past Call Results
Past Caller Details
Reporting Settings
Service Settings
3
Caller ID
Service Name
Remove this service
Account Settings
2
Add a New Calling Service
Close Account
Support
6
Ask a Question
Check Ticket Status
ThruTalk (Legacy) Support Helper Guidance
Chat and Ticket Guidance: General Tips
Chat Guidance: Finding your Service Name
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Callers
0
ThruTalk Script Manager Guide
Script Start Guides
4
Script Quick Start Guide (Video)
Creating a Script: Step by Step
Best Practices for Scripts
Example Scripts
Managing Scripts
3
Script Creation
Script Previewing
Script Activation
Script Question Types
6
General Question Types
Using the Contact Widget
Understanding Panels
General Question Type: Checkbox
The Default Starting Question
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Script Question Features
5
Editing Questions & Question Properties
Understanding Question Templates
Understanding Question Branching using "Visible If"
Understanding Question Names
Understanding Question Order
Script Resources
6
Character limits for uploaded list variables
Using Variables in the Question Text
Advanced: Dynamic script content based on list variables
Adding Additional Information to Scripts
Script Troubleshooting
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Script Results and Data
2
VAN Sync Deliverability Error Details
VAN Sync Wrong Number Details
ThruTalk Strategy Guides
ThruTalk Strategy
3
Getting Started With ThruTalk (Legacy)
ThruTalk (Legacy) Scripts
Advanced Script Writing
ThruTalk Pricing and Product Information
ThruTalk Pricing Information
6
What is ThruTalk (Legacy)'s pricing?
What is ThruTalk (Legacy)'s pricing for non-profits?
Why does ThruTalk (Legacy) charge per dial, not per minute?
Does ThruTalk (Legacy) offer unlimited calling "per contact" plans for non-profits & political campaigns?
How to Calculate Your ThruTalk (Legacy) Monthly Bill
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ThruTalk Product Information
3
ThruTalk (Legacy) Product Information
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