ThruTalk Help Center

GetThru Newsletters 9

• 10.15.25 New ThruTalk upgrades!
• 9.10.25 Announcing Contact Phone Number Lookup!
• 7.8.25 Smarter Campaign Tools: Scheduling, Scaling & Scripting
• 6.4.25 Introducing ThruText link tracking and ThruTalk past campaign targeting!
• 5.7.25 Bulk Send ThruText messages and clone ThruTalk campaigns!

View all 9

GetThru Support 6

• Getting Help From GetThru Support
• Support for GetThru.app
• Submit and Track a Support Ticket
• Live Chat on GetThru.app
• Understanding In-App Notifications in GetThru

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Account Management 4

• Join a New Organization and Create a Profile
• Join a New Organization with an Existing Profile
• Editing Your User Profile
• How to Reset Your Password

Troubleshooting for GetThru Users 3

• Browser Troubleshooting
• Troubleshooting Issues at Login/Signup
• GetThru Browser and Connection Requirements

Dashboard Navigation 4

• GetThru Admin Navigation
• Navigating the ThruTalk Admin Sidebar
• Navigating The ThruText Admin Sidebar
• Navigating The ThruText Admin Dashboard

Groups 7

• Groups Overview
• Uploading a Group
• Groups Details Page
• Group Index
• Group Exports

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Users 3

• Permission Levels
• How to Invite Users
• Multi-Factor Authentication

GetThru Account Tools 6

• Custom Fields - Personalization and Integrations
• Usage Analytics
• Voicemail Page
• Network Account Usage
• Dedicated Phone Numbers for US Accounts

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Integrations 11

• VAN Integration Management
• Nightly S3 Export Delivery
• PDI Integration Guide - GetThru.app
• Getting Started with GetThru VAN Integrations
• Creating a Group from a VAN Imported List

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Resources for GetThru Admins 5

• GetThru Glossaries
• Hide Your Contacts' Phone Numbers
• Export Download Error - Link Expired
• Details On Our Sending System
• Dedicated Numbers vs. Single Use Numbers

GetThru Video Guides 5

• How to Create a Group (GetThru Video)
• How to Invite Users and Manage Permissions (GetThru Video)
• How to Export Your GetThru Data (GetThru Video)
• How to Create Custom Fields (GetThru Video)
• How to Import a VAN List (GetThru Video)

GetThru Centro de Ayuda 22

• Aceptación de su invitación: NUEVOS USUARIOS
• Aceptación de su invitación: USUARIOS ACTUALES
• Edición de su perfil de usuario
• Cambiar de organización
• Resolución de problemas en el acceso/registro

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Know Your Customer (KYC) in the United Kingdom 2

• Know Your Customer (KYC) in the United Kingdom
• Dedicated Phone Numbers for UK Accounts

Campaigns in ThruTalk 11

• Launching a ThruTalk Campaign
• ThruTalk Campaign Index Page
• Campaign Caller Invite Link
• Advanced Targeting in ThruTalk
• Caller Activity Statuses

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Scripts in ThruTalk 7

• Scripts Index Page
• Creating a ThruTalk Script
• Branching Scripts
• Script Previewing in ThruTalk
• Using Custom Fields in ThruTalk - Add Variables to the Calling Interface and Script

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ThruTalk Tools 2

• Do Not Call Management for ThruTalk
• PatchThru Directory

ThruTalk Exports 5

• ThruTalk Export Types
• Call Results
• Account-Level ThruTalk Exports
• Campaign-Level ThruTalk Exports
• Caller Activity Details Report

Integration Guides for ThruTalk 5

• ThruTalk VAN Integration Setup - Part 1: Getting a VAN API Key
• ThruTalk VAN Integration Setup - Part 2: Setting Folder Permissions
• How to Set Up VAN Syncing Campaigns in ThruTalk
• VAN Sync Responses - Do Not Call
• How to Add VAN IDs to Campaign Dial Results for Uploading

Resources for ThruTalk Admins 5

• ThruTalk Managed Calling Hours
• ThruTalk Manual Dial Pacing
• ThruTalk Phone Bank - Step-by-Step
• Sending MMS in ThruText after a ThruTalk Campaign
• Tips & Tricks for Multi-language Calling

ThruTalk Video Guides 5

• How to Target Your Calling Campaign (ThruTalk Video)
• How to Launch a Calling Campaign (ThruTalk Video)
• How to Export Your ThruTalk Data (ThruTalk Video)
• How to Create a Calling Script (ThruTalk Video)
• How to Add a PatchThru Directory Target (ThruTalk Video)

Using ThruTalk 5

• ThruTalk Assignments
• ThruTalk Script Preview
• Connecting to ThruTalk with an Alternative Phone
• Caller Troubleshooting: My Phone Is Not Ringing
• When Should ThruTalk Callers Start Talking?

How to Make Calls in ThruTalk 6

• How to Make Calls in ThruTalk - Step by Step
• Preparing to Make Calls in ThruTalk
• How to Make Calls (ThruTalk Video)
• How to Make Calls in ThruTalk on Mobile Devices - Step by Step
• Using Instant Follow Up in Calls

View all 6

GetThru Account Setup Guides 4

• Resellers: How to Submit a Client of a Reseller Account Request
• Client: How to Submit a Single Client Account Request
• Client: How to Submit a Request for a Sub Account
• How to Become a GetThru Reseller

Getting Started With GetThru 4

• Getting Started with GetThru: Step-by-Step Video Guides
• ThruText & ThruTalk Welcome Email
• ThruText Welcome Email
• ThruTalk Welcome Email

GetThru Pricing Information 5

• ThruText Pricing Guide
• ThruTalk Pricing Guide
• Using Method to View Billing Details
• Using Our Cost Calculator
• Set Up GetThru as a Vendor

ThruText Product Information 1

• ThruText Product Information

GetThru Outreach Strategy 2

• Plan Your First ThruText Campaign
• Plan Your First ThruTalk Phone Bank

ThruText Political Strategy 2

• Political Texting Suggested Scripts
• Vote Tripling

ThruText Education Strategy 2

• Suggested Scripts for Texting Alumni
• P2P Texting & Annual Giving