How to Join a New Organization with an Existing Profile


If you’ve used GetThru before and have been invited to join a new organization, you don’t need to create a new profile. You can add new organizations to your current profile.


This guide will show you how to accept your new invitation using your existing login, so you can quickly start making calls or sending texts for your new team. If you have not worked with an organization previously, and have no current profile, you should head over to the following guide for next steps: Join a New Organization and Create a Profile.


Step 1 - Invitation

Once you've received an email with an invitation to send texts or make calls for an organization, follow the link to your accounts page.

Email invitation example for an existing user

If you are logging in via a Permanent invite link, skip to step 3 below.


Step 2 - Login Page

Once you click the link, you will be taken to the login page unless you are currently logged in:

GetThru login page with Email input field


Step 3 - Your Organization List

After logging into your existing GetThru profile, you will be brought to your Accounts Page. This page lists all the organizations that your user profile is associated with. You will see the new organization invite at the bottom. Click ‘Accept’ to join the organization.

Screenshot of the Your Organization list page with new invitation


If you were invited by an organization using a permanent invitation link and you are not currently logged in, you will see a screen like this the example below. Click the Log in instead option.

Logged out user example of the sign up page


Reopen the permanent invite link and click Accept to join:Logged in user example of the permanent invite page

Step 4: Start Your First Assignment

If you have assignments already waiting for you, you will be all set to start. If you do not see any assignments waiting, you will want to reach out to your admins (the organization you signed up to volunteer for) — they can tell you more about when you can expect your assignment to be live.

You can navigate to texting assignments by clicking the Messenger button at the top right of your screen:

Screenshot of the Texting Assignments page with no active assignments

You can navigate to calling assignments by clicking the Calling button at the top right of your screen: 

Screenshot of the Calling Assignments page with no active assignments


Working With Multiple Organizations

If you work with multiple organizations in GetThru, you don’t need separate logins. Your profile is tied to your phone number, not just one organization. This makes it easy to switch between organizations from one central account. Review below for how to find and switch between your organizations in just a few clicks.


Start by clicking the hamburger dropdown in the upper right corner of your screen to open your menu, and  click View All to see the full organizations list:

Screenshot of hamburger menu to access organization list

Screenshot of your organization list


If you are having difficulties logging in, please review our Troubleshooting Error Messages at Login/Signup guide. 


Please write to support@getthru.io if you need any further assistance.