Compliance, ThruText Administration, and Texted Back

GetThru is getting ready for your busy season! We have been working to make your GetThru tools as efficient as possible for upcoming get out the vote and end-of-year fundraising! 


Compliance Page

Navigating 10DLC registration can take time, and it's easy to lose track of where things stand, especially heading into a busy sending season. We've created the Compliance page to give admins and account owners a single place to check the status of Brand and Use Case registration, providing visibility into each stage of the vetting process. Once 10DLC registration is complete, the page will also display queued messages, rate limits, and throughput. You can read more in our Compliance guide!


Updated Interface for Launched ThruText Campaigns

We gave the ThruText admin campaign experience a major redesign, with clearer organization, improved accessibility, and easier navigation throughout the Campaign Summary Pages. The redesigned admin campaign experience makes important campaign information and actions easier to find. We've also taken the opportunity to add several frequently requested features:

  • Analytics are the focus of the Summary page, with new stats for the total number of SMS and MMS messages within the campaign
  • A mini navigation menu on the left makes it easy to move between and review each section of the page
  • The Initial Message page is available to admins regardless of campaign state
  • The Variable Preview toggle is available on the Initial Message, Recommended Reply, and Summary pages, making it easier to review custom fields
  • Sender email addresses are visible when adding and removing senders after launch


We've given extra attention to the Surveys page. Admins can now import multiple VAN surveys at a time and enjoy a more streamlined MyCampaign/EveryActions Events import process.


Review our ThruText Campaign Summary Page guide to read about the recent ThruText updates. 


VAN “Texted Back” 

For VAN-integrated campaigns, ThruText can now log a “Texted Back” canvas result directly in your VAN Contact History as soon as a contact sends their first reply to an initial message. This gives you a clearer picture of who has engaged, without any manual updates, right in MyVoters or MyCampaign. To turn it on, enable the Texted Back Status sync setting on your ThruText API key from the Integration page. You can read more in our guide ThruText VAN Syncing Contact History.


Coming Soon: Improved Group Creation Pages

Over the years, you've told us the group creation process could be simpler, and we listened. We're streamlining how groups are created from CSVs and VAN-imported lists, and redesigning the pages with accessibility in mind from the ground up. More details to come soon!


2026 Adjusted General Election Hours

Leading up to the 2026 General Election on November 3rd, we are expanding our support hours. We are excited you all chose GetThru for your outreach efforts, and we look forward to helping you through this upcoming election. If you are interested in reviewing those updates, please review our guide Getting Help From GetThru Support, Section: Adjusted General Election Hours for updates! 


2026 Election New Account Request Deadlines

After Friday, October 23rd, GetThru will no longer accept new requests for election-related ThruText or ThruTalk accounts. We want to ensure our clients are set up for success, and 10DLC vetting timelines make the likelihood of an approval in time to text for the election beyond that date very low. To request a new account, you may submit your information on our sign-up page or reach out to our Sales Team at sales@getthru.io.


- GetThru Customer Experience Team


PS - Questions? Email support@getthru.io. Want to see what else is new? Check out our changelog!