Groups, ThruTalk High VM Setting, ThruTalk Compliance, VAN Call Improvement, Admin Messenger Improvements

Our team has been very busy and we have a lot of exciting updates to share as we head into the 2026 General Election!


Refreshed Group Upload Experience

On Thursday, October 15th, we are rolling out an updated and simplified Group upload experience. 


For accounts with VAN integrations, you can now import a VAN list without leaving the wizard! We've also made it easier to find the lists you need. Search your saved lists by name or description, sort by name, size, or list ID, and quickly see which lists exceed the contact limit.


Other improvements include:

  • Smart mapping is now more flexible.
  • Custom field mapping is easier to scan.
  • Clearer layouts and error messages, full keyboard navigation, and screen reader error announcements make the wizard more accessible.

Check out our guides, Uploading a Group and Creating a Group from a VAN Imported List - Section: Import Your VAN List into GetThru, for more details on each. 


New Exports and Export Improvement

ThruText and ThruTalk exports now cover more data and give you more ways to review your work.


The ThruText Survey export can now include up to 1 year of data, up from 7 days, and processes much more quickly. This matches the improvements we made to the ThruText Messages export earlier in the year!


ThruTalk also has two new exports:

  • Talk Campaigns gives an overview of all calling campaigns with dialing totals and timing information. This export is available as an account-level export. Review our guide, ThruTalk Export Types, Section: Talk Campaigns, for more information. 
  • Script Responses shows every script response collected, can be run at the account or campaign level, and is included in nightly S3 exports. Review our guide, ThruTalk Export Types, Section: Script Responses, for more information.


Leave Voicemails with ThruTalk

ThruTalk now lets you control the voicemail detection setting for each campaign. When voicemail detection is turned off, callers can leave voicemails on both landlines and cell phones, rather than automatically skipping those connections.


Pro Tip: Use it for a second pass on your campaign. With Advanced Targeting, you can target contacts you didn’t reach from a previous campaign, and then leave them a personalized voicemail ahead of the election.


Review our guide on Launching ThruTalk Campaigns, Section: Campaign Details, for more information!


Admin Messenger Improvements

We've upgraded the ThruText Admin Messenger, and the new version is our fastest yet. The contact list on the left side now has infinite scroll, and the search bar has improved functionality. 


Coming the week of October 19th

  • Our new Compliance page will soon show your ThruTalk Integrity status! Review our guide, ThruTalk Integrity, for more information about the current process. 
  • VAN-syncing campaigns will soon be able to send freeform note responses back to VAN. Add Freeform Notes as a ThruText survey question or a ThruTalk script question, and responses can be sent to your MyVoters or MyCampaign committee.


2026 Adjusted General Election Hours

We're expanding our support hours leading up to the 2026 General Election on November 3rd. Review our guide, Getting Help From GetThru Support, Section: Adjusted General Election Hours, for details.


2026 Election New Account Request Deadlines

After Friday, October 23rd, GetThru will no longer accept new requests for election-related accounts. 10DLC vetting takes time, so a new account requested after that date is unlikely to get approved in time to text.


Do you know a campaign that needs a texting or calling platform? Reach out before October 23rd! The final weeks before an election are when outreach matters most, and there’s still time to get set up. Get started now on our Sign-up page or reach out to our Sales Team at sales@getthru.io.


Regards, 

The GetThru Customer Experience Team


PS - Want to see what else is new? Check out our changelog!